Security & Confidentiality

Your trade information stays private

What we protect, how we protect it, and who can see it.

Who can sign in

ALC Metals Trading has no customer or supplier accounts. Suppliers and buyers reach us through the Sell to ALC and Request a Quote forms, and only ALC management can sign in to the private system. Repeated failed sign-in attempts are locked out for 15 minutes.

Encryption & passwords

All traffic to the site is sent over HTTPS. Passwords are never stored in readable form — only a salted bcrypt hash is kept.

Private files

Photos, lab reports and documents you attach are stored privately. They are never published, and ALC staff open them through links that expire.

Change history

Changes to supplier and buyer records in ALC's private CRM are logged with the time, the person who made the change, and the before-and-after values.

Confidentiality

ALC trades as the principal. Supplier identities, buyer identities, prices and margins are kept private to ALC — suppliers never see who bought the material, and buyers never see who supplied it. We do not sell or share your details with third parties.

Reporting a concern

If you believe information you sent to ALC has been exposed, or you want your details removed from our records, email us and we will respond promptly.

Questions about how we handle your information? Email hello@alllogisticscargo.com.